Article written by Justin Kirby and published at Like Minds
As part of an exciting new project we’re undertaking – a book exploring the theme ‘Beyond Customer Centric’ – I’ve been interviewing a number of thought leaders.
I recently caught up with Anouk Pappers and Maarten Schäfer of CoolBrands, having met them at the Cristal Ad Festival in Courcheval last year. They are storytellers so it’s interesting to hear their own tale, which feeds into ideas about going beyond customer centric.
Read the whole article
Tags: #AnoukPappers, Anouk Pappers, Brand anthropologist, CoolBrands, #CoolBrands, #Reputation, #Brandedcontent, Branded content